Mystery Shoppers

A blonde lady in a white dress, mystery shopping a retail shoe store.


Mystery shopping is a tried and tested way to successfully view your product in a way you may not have been able to do before. Our experienced staff will discretely view your product as a customer would, whether that’s the placement of it in the store, the way it is presented by the sellers or even how they are treated by employees. Equipped with cameras and recording devices allow our staff the be your eyes and ears to show you whats going well and where there is room to improve.


Our secret shoppers will cover all your bases for you, just let us know what you want to check up on and we will do the rest. Mystery shopping allows everyone involved to improve as our secret shoppers are a fresh pair of eyes to see what is missing. The mystery customer can help you discover where sales are being lost in no time.

A lady uploading a mystery shopper survey on her phone after visiting a retail store


Mystery shopping is a unique way to view your business or product. Let our secret shoppers bring you through their point of view and you can decide what is going to plan and what could be adjusted. Getting an unbiased runthrough of the customer service and sales process is an unrivalled way to know exactly what happens when you are not around. Let our experienced secret shoppers find this out for you.

Why we are the best

6000+ Brand Enthusiasts

We have thousands of incredible promotional staff to choose from with a wide range of skills, talents and backgrounds.

Competitive Rates

Our rates are up to 50% less than competitors in our industry. We have competitive rates with a price beat guarantee.

100% Talent Guarantee

We have strict policies in place for our staff to ensure you are getting the best talent in the business.

Available Australia-wide

No matter where you are, we have the right fit for your brand just around the corner.

Professional Management

Your very own experienced account manager will help you every step of the way.

20+ Years Experience

With 20+ years of experience, our management team are the best in the industry.


Shani De Jesus

Shani De Jesus

Call Centre Manager | Reading Eggs

We have been using AMS Promotions for talent now for the last several months and have found them to be very good and reasonably priced. Ryan Gaiot, the manager, has always been professional and accommodating. The talent we have hired have been experienced, efficient, always on time, and most importantly they enjoyed being there! I have more events coming up and I have no hesitation in using AMS Promotions for all our mascot needs.

Mani Riki

Mani Riki

Sales Manager | Mint Property Staging

AMS has been a real asset to our growing business. We have used their staff for our trade show stands, during property photo shoots and to distribute marketing materials. The team have always been flexible and very well organised.

Irina Schneider

Irina Schneider

Marketing Manager | Melbourne City Lexus

Thanks to AMS Promotions we have found reliable and professional staff to represent our business at promotional Melbourne City Lexus events. We were looking for multi-lingual staff and really appreciated that AMS found a perfect candidate for us. Highly recommended and we will definitely book your staff again in the future.

Leanne Azzopardi

Leanne Azzopardi

Owner/ Director | Kaczanowski & Co.

Kaczanowski has been working with AMS Promotions for 12 months and have found the staff competent and willing to learn about our products. The demonstration staff are punctual and always polite to potential customers and answer questions to the best of their knowledge. They present well and have helped Kaczanowski advertise our products. I would recommend AMS Promotions to any company wishing to promote their products.

Thierry Scherer

Thierry Scherer

General Manager | Apromo Trading

We have been using AMS for promotion activity for a few years now. They provide great friendly staff, enthusiastic and great with customers. I would highly recommend them to promote your goodies.

Free Quote


Get in touch today to see how you can hire our amazingly talented promotional staff for your brand’s needs.